Example Mapping

Example Mapping

Examples Example Mapping Example Mapping Try example*No account required What is Example Mapping? Example Mapping is a method that uses concrete and precise examples to illustrate and better define a user story’s acceptance criteria. The workshop’s purpose lies in...
Service Blueprint

Service Blueprint

Examples Service Blueprint Service Blueprint Try example*No account required What is a Service Blueprint? The Service Blueprint is a Service Design method that consists in mapping the journey of a customer who accesses a service through the prism of its components —...
Customer Journey Mapping

Customer Journey Mapping

Examples Customer Journey Mapping Customer Journey Mapping Try example*No account required What is Customer Journey Mapping? Customer Journey Mapping is a workshop method that aims to identify the interactions that target customer personas have with a product (i.e....
Persona

Persona

Examples Persona Persona Try example*No account required What is a Persona? User personas are an essential element of a business’s customer segmentation strategy. They are used to describe, understand, and anticipate how defined groups of target customers (or users)...
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